Spring 2021 Services Please read this announcement for information on services, hours, and more for the spring 2021 semester. Read more about this announcement

Ask a Librarian


Need help with your research or using library services? The Tyler Library offers several ways to get in touch.

Chat via text now!  1-804-331-9444

The Tyler Libraries are available via text and online chat Monday - Friday. Text us now or start a chat! Use the button or widget below to start chatting with the Tyler Libraries. Chat services are available 24/7; however,  you can connect directly with the Tyler Libraries staff during the following times: 

  • Monday - Thursday 9:00 a.m. - 6:00 p.m.
  • Friday 10:00 a.m. - 4:00 p.m.

Outside of these hours, texts will be answered the next business day.  After the Tyler staff hours, chat librarians may be with the VCCS or other academic institutions. If they are unable to assist, follow-up tickets will be sent to the Tyler Libraries. 

 

 

 

The Tyler Library has created a guide related to the COVID-19 pandemic and changes to library and college services.  Please visit the COVID-19 Guide for information on library and college services, students resources, faculty resources, and other general information to assist the Tyler community. https://jtcc.libguides.com/COVID-19 This page will be continuously adding information as it becomes available.

 

Ask-a-Librarian Chat (text-based chat)

24 hours a day, 7 days a week, a librarian is waiting online to answer your questions in a personal, confidential chat.

Connect directly with the Tyler Libraries through the

  • Available on the quick chat widget on left side of page
  • More information on the Tyler Libraries Ask-a-Librarian FAQs page
  • Direct messaging (text-based) with options for video conference and screen sharing

The Tyler Libraries are available on the chat service on Monday - Thursday from 9:00 a.m. - 6:00 p.m. and Fridays from 10:00 a.m. - 4:00 p.m. After these times, you can still chat with a librarian, but it may be a librarian from another VCCS college or academic institution. If you want to connect with the Tyler Libraries outside of these hours, please make an appointment.

 

Email

library@jtcc.edu

 

By Appointment

Schedule a research consultation with a librarian by submitting a request using the button below. The Tyler Libraries' librarians are available by appointment, Monday - Friday 9:00 a.m. - 6:00 p.m.. We will also accommodate appointments outside of these times. 

 

 

Connect with Us

 

Phone

Call us at 804-706-5198 (Chester) or 804-594-1519 (Midlothian).

 

Walk-In Assistance

During the COVID-19 outbreak, the Tyler Library is closed to the public (including staff and students).  Research assistance can be offered remotely during this time.