Borrow, Renew and Request Materials

Tutorial: Find Books Video

Tutorial: Find Articles Video

Borrow

Library cards must be presented when checking out materials.

Most items check out for four weeks.

Exceptions:

• Reserve items, which may check out for a few hours or a few days
• Reference books, which stay inside the library.

Questions? Ask us!

Renew

Most items check out for four weeks and can be renewed one time, for another 4 weeks.

• Online: Use the My Account component of the online library catalog to renew items.
• Phone: Call the library at 804-706-5195 (Chester) or 804-594-1519 (Midlothian).
• In person: Bring your library card.
• Email: Request a renewal via e-mail to library@jtcc.edu. Give your name, library card number, and the JTCC barcode numbers of the items you wish to renew.

Exceptions:

• If item is on hold for another person, it cannot be renewed.
• Items that are part of the Popular Reading Collection (items with a green label on the spine) or the Child Care Collection cannot be renewed.

Requests

Library materials may be requested for transfer/pickup at the other campus.

• Online: See Tutorial Find Books Video
• Phone: Call Chester (804-706-5195) or Midlothian (804-594-1519).
• In Person: Request at any library service desk.
• E-mail:  Send a request library@jtcc.edu. Please give your name, library card number, the title of the item, and its barcode number. The barcode number may be seen by clicking the “All Items” link on the full record in the catalog.

Most materials transfer between campuses in about 1-2 business days.

When an item is available for pickup, patrons will be emailed through their JTCC student account. If you are a community borrower, you will be contacted via e-mail or phone. Patrons have one week to pick up their materials.

Fines and Fees:

Materials from the academic collection do not accrue fines.
If items are overdue, the library will contact you with a reminder.
If items are overdue for more than 30 days they are considered delinquent.
Patrons will be billed for delinquent or damaged items.

Exceptions: Popular Reading, Child Care Collection, and Reserves.

Fines of $0.25 per day are assessed for each overdue item from the Popular Reading Collection (green spine label), from the Child Care Collection, and from the Reserve Collection.

The Popular Reading Collection (green spine label) has a fine of $0.25 per day per item.

The Child Care Collection has a grace period of five days during which a fine is not collected. If an item is returned after the five-day grace period, the full fine will be charged for those five days and any additional days the item is overdue.

The Reserve collection has a fine of $0.25 per day per item. Some Reserve items are for use only in the library. Some may be checked out for one-day, three-day, or one-week periods.

Every day an item is overdue is counted, including weekends. The maximum fine is $5.00 per item.

Library Cards
If a library card is lost or stolen, the cost of a replacement is:

• $1.00 for the first replacement card
• $5.00 for subsequent replacements

Please inform library staff about lost or stolen cards.

Delinquent and Damaged Items

Delinquent items are overdue for more than 30 days. The charge for a delinquent or damaged item is:

• $50 per book or the replacement cost of the book, whichever is greater
• $10 per cassette or CD
• $75 per video (VHS tape, DVD) or the replacement cost, whichever is greater

Patron must also pay any fines.

The Librarian will decide to:

• Accept the return of delinquent materials
• Charge the replacement fee

Patrons may be issued a refund for items that they have paid for and are subsequently able to return. Materials must be:

• Undamaged
• Returned within 6 months of the original due date of the material
• Not yet replaced

The replacement fee for lost or damaged Interlibrary Loan material will be determined by the respective lending library.

Unpaid library obligations will prevent students from registering and obtaining grade transcripts. The Commonwealth of Virginia may recover fees from an individual’s state income tax refund. College policy requires that debts not paid be sent to a collection agency and a 33.33% non-refundable fee will be added.

Special Collections

Audio Books from Overdrive: Download audio books to your home computer or personal mobile device. Audiobooks are listed in the catalog with print and ebooks.
eBooks from EBSCO: EBSCO now provides eBooks, accessible off-campus with your myTyler login and a free EBSCO account. Help and FAQs available. Adobe Digital Editions (free download) is needed to checkout and download books.
PsychNet and Safari books can be accessed off-campus with your myTyler login.

Interlibrary Loan

Use Interlibrary Loan Service to request materials (books, articles, DVDs) that are not available in JTCC Library collections.

• Allow 1 - 4 weeks for delivery of materials such as books, videos, and dissertations.
• Allow 1 - 7 business days for delivery of copies such as articles and book chapters.
• Delivery, turnaround time, and due dates are determined by the lending institutions.
• Usually there is no charge for borrowing materials from another library.

More Info on ILL